Items will be shipped via USPS Priority Mail (2 to 3 days) for domestic packages. Please note we use Signature Confirmation. Someone will need to be at delivery address to sign for package or it may be picked up at the post office. Unclaimed packages will be resent only after actual shipping costs are paid or will be refunded minus shipping and a 20% restocking fee. Sales items included in unclaimed packages will be refunded at a rate of 50%.
Orders to Canada will be sent via first class mail. For international packages we use USPS International Priority (4 to 10 days). Items shipped internationally may incur duties and/or taxes, which vary from country to country. These charges will be your responsibility. We cannot send international packages marked as "gifts" and/or have the value of an item written in as a lower one than it really is because we are signing a customs form certifying we are telling the truth.
Your Inkubus order will incur a flat rate shipping fee:
- Domestic orders (USA): $16
- Canadian orders: $12
- International orders (outside USA & Canada): $40
Returned clothing articles must have the original tags attached and show no signs of wear. All other items have to be in same condition they were received. Please note that for hygiene reasons NO returns can be processed for cosmetics or hair dye and related products, undergarments, swimwear, food related products and any other item that may constitute a hygiene or health concern (any returns of these products will be destroyed and you will not receive a refund). If you need to return an item please write to us first for return authorization. Let us know if you would like an exchange or a refund. Packages sent back without authorization will be refused.
Shipping charges are non-refundable. Returns should be postmarked within two weeks of receipt of items. Returns postmarked after such time will incur a 20% restocking fee. To avoid restocking fees you may choose to receive a gift card for the amount of your return. Exchanges will incur additional shipping charges. No returns will be accepted after 30 calendar days from purchase. Exchanges will be charged for shipping at actual cost. Returns will be refunded minus actual shipping cost if greater than the flat rate. All clearance or sale items are final and are not returnable or exchangeable.
We only post comments or announcements about Inkubus Haberdashery, inc. (d/b/a inkubus.com) through our websites (www.inkubus.com or www.inkubus.net) and Facebook page (Inkubus Haberdashery). Comments or announcements found in any other website, mailing list, publication, etc. are not authorized by Inkubus and are the sole responsibility of the author of any such comments or announcements.